Alerts

Alerts

Signal Name Description Condition Impact Important
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
No
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
No
Wall connector microcontroller internal self-test fault.
Wall connector microcontroller failed internal self-test.
Wall connector will not operate until self-test passes.
No
Wall connector charge handle temperature too high.
Wall connector charge handle temperature exceeds 78 degC.
Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.
No
Wall connector input wiring temperature is too high.
Wall connector input wiring temperature exceeds 100 degC.
Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.
No
Wall connector printed circuit board assembly (PCBA) temperature is too high.
Wall connector PCBA temperature exceeds 100 degC.
Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.
No
Contactor detected as closed when it should be open.
Wall connector detects voltage on the contactor output when it should be open.
Wall connector will not operate and there is a potential hazardous voltage present on the charge handle.
No
Wall connector input wiring connections are incorrect.
Wall connector line and neutral conductors are swapped.
Wall connector will not operate while input wiring is swapped.
No
Alternating current (AC) root mean square (RMS) input voltage is too low.
AC RMS input voltage fell below 160 V RMS for more than 2 seconds.
Wall connector will not allow charging while the input voltage is too low.
No
Alternating current (AC) root mean square (RMS) input voltage is too high.
AC RMS input voltage exceeds 320 V RMS for North America (NA) or 290 V RMS for Europe (EU)/China (CN) for more than 2 seconds.
Wall connector will not allow charging while the input voltage is too high.
No
Neutral conductor is grounded on vehicle side.
Neutral conductor impedance to ground on vehicle side is less than 2 Ohms with contactors open.
Wall connector will not allow charging if there is a short between neutral and protective earth when a vehicle is connected before closing contactors.
No
Ground fault detection circuit self-test failed.
Ground fault detection circuit self-test failed.
Wall connector will not allow charging until the ground fault circuit self-test passes.
No
Ground fault current exceeded threshold.
Ground fault current exceeded threshold.
Wall connector will not allow charging until ground fault current path is corrected and the test rerun.
No
Vehicle-side protective earth is disconnected from wall connector.
Vehicle-side protective earth is disconnected or high impedance.
Wall connector will not allow charging until vehicle-side protective earth is connected.
No
Wall connector protective earth is disconnected or grounding scheme dual in-line package (DIP) switch is set incorrectly.
Wall connector alternating current (AC) input side ground impedance is above threshold.
Wall connector will not allow charging until the protective earth connection is corrected.
No
Center Console Control Module (CCCM) CPU critical register integrity check.
CCCM detects CPU critical register integrity check.
No vehicle impact. This alert is intended for logging purposes.
No
Center Console Control Module (CCCM) Read Only Memory (ROM) data read/write integrity failure.
CCCM detects ROM data read/write integrity failure.
No vehicle impact. This alert is intended for logging purposes.
No
Center Console Control Module (CCCM) Random Access Memory (RAM) data read/write integrity failure.
CCCM detects RAM data read/write integrity failure.
No vehicle impact. This alert is intended for logging purposes.
No
The battery management system (BMS) has detected an uncontrolled regen event.
The BMS detects regen power is above the maximum threshold while in drive.
Inability to charge, drive, or support the low voltage (LV) system
No
The battery management system (BMS) detects a high delta between the brick that needs the least amp hours (Ah) compared to the one that needs the most Ah.
The BMS has detected that the difference between the brick that needs the least amp hours (Ah) compared to the one that needs the most is above the maximum threshold.
This alert is primarily informational and is used for logging purposes. It may indicate a poorly balanced pack, which should go away after the pack is properly balanced.
No