Alert Details

CC_a013_vehConnOT

Description

Wall connector charge handle temperature too high.

Condition

Wall connector charge handle temperature exceeds 78 degC.

Clear Condition

Wall connector charge handle temperature falls below 58 degC or user interaction if charging was stopped.

Potential Impact

Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.

Customer Facing Message 1

Unable to charge - Charge handle too hot

Customer Facing Message 2

Check charge handle or charge port for debris

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+