Alert Details

CC_a011_ambientOT

Description

Wall connector printed circuit board assembly (PCBA) temperature is too high.

Condition

Wall connector PCBA temperature exceeds 100 degC.

Clear Condition

Wall connector PCBA temperature falls below 80 degC or user interaction if charging was stopped.

Potential Impact

Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.

Customer Facing Message 1

Unable to charge - Wall Connector too hot

Customer Facing Message 2

Let Wall Connector cool and try again

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+