Alert Details

CC_a003_CCIDTripped

Description

Ground fault current exceeded threshold.

Condition

Ground fault current exceeded threshold.

Clear Condition

Ground fault current has been corrected, and the test rerun. Test reruns after 15 minutes (non-EU), cable cycle, or reset button.

Potential Impact

Wall connector will not allow charging until ground fault current path is corrected and the test rerun.

Customer Facing Message 1

Unable to charge - Wall Connector GFCI tripped

Customer Facing Message 2

Disconnect and retry or use different equipment

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+