Alerts

Alerts

Signal Name Description Condition Impact Important
CHGS_d014_15VUV
-
No
CHGS_f001_hwBuck
-
No
Wall connector real-time processor is too hot.
Real-time processor exceeds 85 degC.
Charging will be interrupted and red LEDs blink once.
No
Wall connector Wi-Fi module hasn't checked in with the real-time processor.
Wi-Fi module has failed to check in due to a long running process, update, or software bug.
Charging will continue normally, but connectivity and billing may be delayed or unavailable.
No
Wall connector internal watchdog timer expired and the unit is about to reboot.
A software bug or upset caused the watchdog timer to expire.
Charging will be momentarily interrupted.
No
Wall connector contactor output shows no voltage when expected to be closed on one or more phases.
No voltage is seen on wall connector output when contactors are expected to be closed.
Wall connector will not operate.
No
Wall connector internal voltage reference is out of acceptable range.
Internal voltage reference leaves acceptable range.
Wall connector will not operate.
No
Output voltage, current, and energy monitoring failure.
Metering hardware fails to initialize.
Wall connector cannot detect welds, over-current, or meter energy. Wall connector will not operate.
No
Alternating current (AC) line phase-locked loop (PLL) failed to lock. Check grid frequency and quality.
PLL was unable to identify valid grid frequency and phase.
Ground fault circuit interrupter (GFCI) cannot function without locked PLL, wall connector will not operate.
No
Master and slave units in the sharing network have different nameplate current ratings.
Wall connector nameplate current rating differs from the other wall connector in the sharing network.
Wall connector will not operate.
No
CHGS_f002_hwBoost
-
No
Wall connector Wi-Fi module hasn't checked in with the real-time processor.
Wi-Fi module has failed to check in due to a long running process, update, or software bug.
Charging will continue normally, but connectivity and billing may be delayed or unavailable.
No
Wall connector internal watchdog timer expired and the unit is about to reboot.
A software bug or upset caused the watchdog timer to expire.
Charging will be momentarily interrupted.
No
More than 1 wall connector is configured as a master on the sharing network.
More than 1 wall connector configured as a master was detected on the sharing network.
Wall connector will not operate.
No
Wall connector is configured as a slave, but no master was detected.
Wall connector is configured as a slave, but no master is present on the sharing network.
Wall connector will not operate.
No
Microcontroller supply rail is incorrect.
Microcontroller supply voltage is outside of valid range.
Wall connector will not operate.
No
Wall connector proximity line disconnected or vehicle is not providing proximity voltage.
Proximity line in charge cable has no voltage present, but a vehicle is connected.
Wall connector will not allow charging while the proximity line is broken because it cannot determine if the cable is latched.
No
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
No
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
No
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
No