CC_a007_inputOverVoltage
Description
Alternating current (AC) root mean square (RMS) input voltage is too high.
Condition
AC RMS input voltage exceeds 320 V RMS for North America (NA) or 290 V RMS for Europe (EU)/China (CN) for more than 2 seconds.
Clear Condition
AC RMS input voltage falls below 310 V RMS for NA or 280 V RMS for EU/CN for more than 2 seconds.
Potential Impact
Wall connector will not allow charging while the input voltage is too high.
Customer Facing Message 1
Unable to charge - Input voltage too high
Customer Facing Message 2
Voltage must be within Wall Connector rating
Audiences
customer;service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+