Alert Details

CC_a004_CCIDSelfTestFault

Description

Ground fault detection circuit self-test failed.

Condition

Ground fault detection circuit self-test failed.

Clear Condition

Ground fault detection circuit self-test passed after being rerun. Test reruns after 15 minutes (non-EU), cable cycle, or reset button.

Potential Impact

Wall connector will not allow charging until the ground fault circuit self-test passes.

Customer Facing Message 1

Unable to charge - Wall Connector issue

Customer Facing Message 2

Wall Connector needs service

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+