Alert Details

CC_a008_inputUnderVoltage

Description

Alternating current (AC) root mean square (RMS) input voltage is too low.

Condition

AC RMS input voltage fell below 160 V RMS for more than 2 seconds.

Clear Condition

AC RMS input voltage rises above 170 V RMS for more than 2 seconds.

Potential Impact

Wall connector will not allow charging while the input voltage is too low.

Customer Facing Message 1

Unable to charge - Input voltage too low

Customer Facing Message 2

Voltage must be within Wall Connector rating

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+