CC_a001_gndMonIntrptLineSide
Description
Wall connector protective earth is disconnected or grounding scheme dual in-line package (DIP) switch is set incorrectly.
Condition
Wall connector alternating current (AC) input side ground impedance is above threshold.
Clear Condition
Wall connector AC input side ground impedance has fallen below threshold for adequate time.
Potential Impact
Wall connector will not allow charging until the protective earth connection is corrected.
Customer Facing Message 1
Unable to charge - Insufficient grounding
Customer Facing Message 2
Proper wiring or outlet grounding must be verified
Audiences
customer;service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+