Alerts

Alerts

Signal Name Description Condition Impact
Ground fault detection circuit self-test failed.
Ground fault detection circuit self-test failed.
Wall connector will not allow charging until the ground fault circuit self-test passes.
Neutral conductor is grounded on vehicle side.
Neutral conductor impedance to ground on vehicle side is less than 2 Ohms with contactors open.
Wall connector will not allow charging if there is a short between neutral and protective earth when a vehicle is connected before closing contactors.
Contactors opened due to measured current exceeding configured unit current limit or sharing network allocated current.
Measured current exceeds configured limit or sharing network allocation by 10 percent + 1 A root mean square (RMS).
Wall connector will stop charging and retry at most 3 times before waiting for the cable to be cycled.
Alternating current (AC) root mean square (RMS) input voltage is too high.
AC RMS input voltage exceeds 320 V RMS for North America (NA) or 290 V RMS for Europe (EU)/China (CN) for more than 2 seconds.
Wall connector will not allow charging while the input voltage is too high.
Alternating current (AC) root mean square (RMS) input voltage is too low.
AC RMS input voltage fell below 160 V RMS for more than 2 seconds.
Wall connector will not allow charging while the input voltage is too low.
Wall connector input wiring connections are incorrect.
Wall connector line and neutral conductors are swapped.
Wall connector will not operate while input wiring is swapped.
Contactor detected as closed when it should be open.
Wall connector detects voltage on the contactor output when it should be open.
Wall connector will not operate and there is a potential hazardous voltage present on the charge handle.
Wall connector printed circuit board assembly (PCBA) temperature is too high.
Wall connector PCBA temperature exceeds 100 degC.
Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.
Wall connector input wiring temperature is too high.
Wall connector input wiring temperature exceeds 100 degC.
Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.
Wall connector charge handle temperature too high.
Wall connector charge handle temperature exceeds 78 degC.
Wall connector will reduce reported current capability in 25 percent increments until condition clears, or current reaches 0 and charging is stopped.
Wall connector microcontroller internal self-test fault.
Wall connector microcontroller failed internal self-test.
Wall connector will not operate until self-test passes.
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
Pilot level invalid.
Pilot level transitions to invalid voltage level.
Wall connector will not operate while pilot level is invalid.
Wall connector proximity line disconnected or vehicle is not providing proximity voltage.
Proximity line in charge cable has no voltage present, but a vehicle is connected.
Wall connector will not allow charging while the proximity line is broken because it cannot determine if the cable is latched.
Microcontroller supply rail is incorrect.
Microcontroller supply voltage is outside of valid range.
Wall connector will not operate.
Wall connector is configured as a slave, but no master was detected.
Wall connector is configured as a slave, but no master is present on the sharing network.
Wall connector will not operate.
More than 1 wall connector is configured as a master on the sharing network.
More than 1 wall connector configured as a master was detected on the sharing network.
Wall connector will not operate.
PCBA temperature is too high
PCBA temperature exceeds threshold
Charging rate will be reduced by 50 percent