CC_a010_contactorWelded
Description
Contactor detected as closed when it should be open.
Condition
Wall connector detects voltage on the contactor output when it should be open.
Clear Condition
User resets by cycling cable, reset button, or power cycle.
Potential Impact
Wall connector will not operate and there is a potential hazardous voltage present on the charge handle.
Customer Facing Message 1
Unable to charge - Wall Connector issue
Customer Facing Message 2
Wall Connector needs service
Audiences
customer;service-fix
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+