Alerts

Alerts

Signal Name Description Condition Impact
UMC proximity line disconnected or vehicle is not providing proximity voltage
Proximity line in charge cable has no voltage present but a vehicle is connected
UMC will not allow charging while the proximity line is broken because it cannot determine if the cable is latched
UMC pilot signal is being pulled to an invalid level or pilot generation circuit failure
Pilot signal transitioned to an invalid voltage level
UMC will not allow charging while the pilot signal is invalid
UMC ADC self test: reading did not pass sanity check
UMC microcontroller analog readings fail sanity checks
UMC will not operate until ADC readings pass sanity checks
UMC AC input side ground impedance exceeded threshold
UMC AC input side ground impedance is above 1 Mohm
UMC will not allow charging until the protective earth connection is corrected
UMC ground leakage current exceeded threshold
A ground fault current exceeding detection threshold was detected
UMC will not charge until the ground fault is corrected. UMC will retest after 15 minutes (except when an EU smart adapters) or charge cable cycle
Infotainment GPU operation timed out
GPU driver reports a fence timeout
Touchscreen or UI may not be responsive
UMC GFCI self test failed
GFCI self test failed
UMC will not charge until the self test passes. UMC will retest automatically after 15 minutes (except EU smart adapters) or charge cable cycle
A phone contact sync with more than 5000 contacts completed. Alert payload contains the number of contacts loaded.
This alert is set when a phone is connected to Bluetooth and a phone contact is synced with over five thousand contacts.
Bluetooth connection and call quality may be impacted during a large phone contact sync. Normal operation is expected after the sync is completed.
The Media Control Unit (MCU) does not detect a connection to the center display.
The MCU's DisplayController does not detect a display present at the center display connector.
The center display may not be powered or may not function as expected.
Infotainment process stopped unexpectedly
Operating System reports a segmentation fault
Application or UI element closes or restarts
Infotainment process hung for extended period of time
Operating System reports a task was hung for 2 minutes
Touchscreen or UI may not be responsive
UMC AC input voltage exceeded upper limit
UMC input voltage has risen above 300 V RMS
UMC will not allow charging until AC input voltage is within 90-300 V RMS
The Media Control Unit (MCU) does not detect a connection to the rear display.
The MCU's DisplayController does not detect a display present at the rear display connector.
The rear display may not be powered or may not function as expected.
Indicates that the User Interface (UI) main application, also known as QtCar, is intentionally rebooting due to a user-initiated action.
QtCar receives a valid request to reboot, such as a user-initiated software update or a settings change that requires a restart.
QtCar will temporarily be unavailable during reboot, which may cause a brief interruption to the user's interaction with the vehicle's systems.
UMC AC input voltage is below lower limit
UMC AC input voltage has fallen below 90 V RMS
UMC will not allow charging until AC input voltage is within 90-300 V RMS
UMC detected contactor stuck open or closed
UMC contactor is open when it should be closed (non-EU smart adapter) or closed when it should be open for several seconds
UMC will not allow charging if the contactor is stuck in an unexpected state. Charge handle pins may be live and hazardous. Stuck open (non-hazardous) contactors will not trigger this fault with EU smart adapters.
Active Safety Emergency Lane Keep System (ELKS) feature unavailable
ELKS feature enabled in the region and unavailable.
Potential lack of ELKS active safety feature
Tuner has failed to perform an OTA Update of the latest radio tuner firmware.
The radio tuner set a status flag indicating a firmware OTA update of the tuner has failed early.
The radio tuner may be unable to update to the latest firmware provided.
The audio watchdog detects a critical audio error during vehicle wake, which may cause the Media Control Unit (MCU) to restart and/or audio to be temporarily unavailable.
The audio watchdog detects a critical audio error within 60 seconds of vehicle wake.
If blocked alert log signal values are reported, audio may be unavailable until the next vehicle wake. If rebooted alert log signal values are reported, the MCU will reboot.
The radio tuner firmware expected a newer version of tuner firmware to be installed.
The radio tuner reported an older version of installed tuner firmware.
The radio tuner may not be on the latest or most reliable version of firmware.