Alerts
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| Signal Name | Description | Condition | Impact | Important |
|---|---|---|---|---|
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The User Interface (UI) Electronic Control Unit (ECU) detects a network device error during runtime.
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The UI ECU detects a network error during runtime for the Ethernet communication device.
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The touchscreen UI may not operate as expected, and the Infotainment system may reboot.
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No
|
|
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The modem configuration stored in the Media Control Unit (MCU) cache does not match the modem hardware installed in the vehicle, indicating there is a mismatch condition.
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When the modem is discovered, the crosscheck between the modem hardware and the stored configuration for the modem do not match.
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Bluetooth features may be limited or unavailable.
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No
|
|
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The cellular baseband Radio Frequency (RF) module did not initialize.
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The cellular baseband RF module reported a condition affecting its operation while in online mode.
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Vehicle loses cellular connectivity. This affects features reliant on network communication.
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No
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Alert indicating a UI process has exited with an error, payload contains the exited process name and exit signal.
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UI process exits with error.
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A process stopped unexpectedly. Depending on the specific process, some features may be unavailable.
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No
|
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The User Interface (UI) detects the command to go to sleep was cancelled.
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The Gateway (GTW) sets the signal GTW_ethGoToSleep=0 after the UI has began preparing for or entering sleep. Alert log signal data should provide more information on the specific condition(s) detected.
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The UI may appear to be unresponsive while aborting the sleep attempt.
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No
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Correct SIM card is not installed on corresponding 4G or 5G Telematics Control Unit (TCU). 5G SIM card should be installed on 5G TCU only, and vice versa.
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The 5G TCU detects a 4G SIM card, or 4G TCU and Iris modems detect a 5G SIM card.
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Unavailable 5G functionality on 5G vehicles with 4G SIM card installed. High subscription cost for 5G SIM card on a 4G vehicle.
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No
|
|
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Infotainment process stopped unexpectedly
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Operating System reports a segmentation fault
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Application or UI element closes or restarts
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No
|
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Universal Mobile Connector (UMC) AC input side ground impedance exceeded threshold
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UMC AC input side ground impedance is above 1 Mohm
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UMC logs that high ground impedance is detected, charging is still allowed.
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No
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UMC ADC self test: reading did not pass sanity check
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UMC microcontroller analog readings fail sanity checks
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UMC will not operate until ADC readings pass sanity checks
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No
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UMC microcontroller RAM failed self test
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UMC microcontroller fails RAM self test
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UMC will not operate until internal RAM self test passes
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No
|
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UMC microcontroller failed internal data bus self test
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UMC microcontroller fails internal data bus self test
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UMC will not operate until internal data bus passes self test
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No
|
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UMC application memory did not match expected CRC
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UMC application memory fails integrity check
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UMC will not operate until application memory passes an integrity check
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No
|
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UMC input terminal temperature is causing output current reduction
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UMC input terminal temperature has exceeded 85 C
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UMC will reduce reported current capability by half until the input terminals cool sufficiently
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No
|
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UMC vehicle connector (charge handle) temperature is causing output current reduction
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UMC vehicle connecter temperature has exceeded 65 C
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UMC will reduce reported current capability by half until the vehicle connecter cools sufficiently
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No
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UMC PCBA temperature is causing output current reduction
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UMC PCBA temperature has risen above 90 C
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UMC will reduce reported current capability by half until the PCBA cools sufficiently
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No
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Timeout while UMC was attempting to communicate with smart adapter
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UMC was unable to read smart adapter genealogy after several retries
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UMC will only report 8 A charge current capability until the smart adapter genealogy can be read
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No
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UMC read smart adapter genealogy data and CRC check failed
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UMC smart adapter genealogy was read but the data failed an integrity check
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UMC will only report 8 A charge current capability until smart adapter genealogy can be read and passes an integrity check
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No
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Timeout while UMC attempted to read smart adapter temperature
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UMC was unable to read smart adapter temperature after several retries
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UMC will only report 8 A charge current capability until the smart adapter temperature can be determined
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No
|
|
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UMC pilot signal is being pulled to an invalid level or pilot generation circuit failure
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Pilot signal transitioned to an invalid voltage level
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UMC will not allow charging while the pilot signal is invalid
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No
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UMC proximity line disconnected or vehicle is not providing proximity voltage
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Proximity line in charge cable has no voltage present but a vehicle is connected
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UMC will not allow charging while the proximity line is broken because it cannot determine if the cable is latched
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No
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