Alert Details

UMC_a008_wallPlugOT

Description

UMC wall plug (smart adapter) exceeded temperature threshold.

Condition

UMC smart adapter temperature exceeded 75 C or the smart adapter specific rating if present

Clear Condition

UMC smart adapter temperature has fallen below 73 C or the smart adapter specific rating if present

Potential Impact

UMC will not allow charging until the smart adapter temperature has fallen sufficiently

Customer Facing Message 1

Unable to charge - Wall plug temperature high

Customer Facing Message 2

Wall outlet and wiring inspection recommended

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+