Alerts
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| Signal Name | Description | Condition | Impact |
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UMC_w011_proxDisconnected
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-
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UMC_w010_inputOT
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-
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Infotainment GPU operation timed out.
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GPU driver reports a fence timeout
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Touchscreen or UI may not be responsive
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Infotainment process hung for extended period of time.
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Operating System reports a task was hung for 2 minutes
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Touchscreen or UI may not be responsive
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Infotainment process stopped unexpectedly.
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Operating System reports a segmentation fault
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Application or UI element closes or restarts
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The User Interface (UI) Electronic Control Unit (ECU) detects a network device error during runtime.
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The UI ECU detects a network error during runtime for the Ethernet communication device.
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The touchscreen UI may not operate as expected, and the Infotainment system may reboot.
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The modem configuration stored in the Media Control Unit (MCU) cache does not match the modem hardware installed in the vehicle, indicating there is a mismatch condition.
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When the modem is discovered, the crosscheck between the modem hardware and the stored configuration for the modem do not match.
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Bluetooth features may be limited or unavailable.
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The cellular baseband Radio Frequency (RF) module did not initialize.
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The cellular baseband RF module reported a condition affecting its operation while in online mode.
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Vehicle loses cellular connectivity. This affects features reliant on network communication.
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Alert indicating a UI process has exited with an error, payload contains the exited process name and exit signal.
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UI process exits with error.
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A process stopped unexpectedly. Depending on the specific process, some features may be unavailable.
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The User Interface (UI) detects the command to go to sleep was cancelled.
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The Gateway (GTW) sets the signal GTW_ethGoToSleep=0 after the UI has began preparing for or entering sleep. Alert log signal data should provide more information on the specific condition(s) detected.
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The UI may appear to be unresponsive while aborting the sleep attempt.
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Correct SIM card is not installed on corresponding 4G or 5G Telematics Control Unit (TCU). 5G SIM card should be installed on 5G TCU only, and vice versa.
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The 5G TCU detects a 4G SIM card, or 4G TCU and Iris modems detect a 5G SIM card.
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Unavailable 5G functionality on 5G vehicles with 4G SIM card installed. High subscription cost for 5G SIM card on a 4G vehicle.
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The User Interface (UI) Display Manager detects erroneous bits in the serializer or deserializer.
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The UI Display Manager detects an error in serializer/deserializer registers. Alert log signal data should provide more information on the specific condition(s) detected.
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The center display may be blank, frozen, or unresponsive to touch inputs.
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The Trailer Power Line Communication (PLC) Electronic Control Unit (ECU) is MIA while in drive or accessory power state.
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The Trailer PLC ECU was detected MIA while in drive or accessory power state.
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Trailer Anti-Lock Braking System may be unavailable.
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A phone contact sync with more than 5000 contacts completed. Alert payload contains the number of contacts loaded.
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This alert is set when a phone is connected to Bluetooth and a phone contact is synced with over five thousand contacts.
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Bluetooth connection and call quality may be impacted during a large phone contact sync. Normal operation is expected after the sync is completed.
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The Media Control Unit (MCU) does not detect a connection to the instrument cluster display.
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The MCU's DisplayController does not detect a display present at the instrument cluster display connector.
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The instrument cluster display may not be powered or may not function as expected.
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The Media Control Unit (MCU) does not detect a connection to the center display.
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The MCU's DisplayController does not detect a display present at the center display connector.
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The center display may not be powered or may not function as expected.
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An error with a User Interface (UI) database was detected and the automatic recovery was not able to restore its functionality. Therefore some data from this database may be missing or incorrect and dependent features may not function as expected.
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Database corruption recovery mechanism fails, triggers on each failed automatic recovery attempt.
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Impacts specific UI features dependent on the affected database.
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Indicates that the User Interface (UI) main application, also known as QtCar, is intentionally rebooting due to a user-initiated action.
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QtCar receives a valid request to reboot, such as a user-initiated software update or a settings change that requires a restart.
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QtCar will temporarily be unavailable during reboot, which may cause a brief interruption to the user's interaction with the vehicle's systems.
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The navigation service encountered an error when processing a navigation request.
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Navigation service reports an error when attempting to navigate to a destination.
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Navigation service falls back to offline routing. This can occur even if the vehicle has connectivity.
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The media browser detects an error during browsing. This may make the media browser unable to load the requested page.
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The media browser detects one or more errors, such as a network error or loading error. Alert log signal data should provide more information on the specific error or errors detected.
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The media browser feature may be unavailable or may not function as expected.
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