Alert Details

UMC_a004_inputOverVoltage

Description

UMC AC input voltage exceeded upper limit.

Condition

UMC input voltage has risen above 300 V RMS

Clear Condition

UMC input voltage has fallen below 300 V RMS

Potential Impact

UMC will not allow charging until AC input voltage is within 90-300 V RMS

Customer Facing Message 1

Unable to charge with Mobile Connector

Customer Facing Message 2

Voltage too high / Try a different wall outlet

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+