Alert Details

UMC_a001_gndMonIntrptLineSide

Description

UMC AC input side ground impedance exceeded threshold.

Condition

UMC AC input side ground impedance is above 1 Mohm

Clear Condition

UMC AC input side ground impedance has fallen below 1 Mohm for several seconds

Potential Impact

UMC will not allow charging until the protective earth connection is corrected

Customer Facing Message 1

Unable to charge with Mobile Connector

Customer Facing Message 2

Inadequate outlet grounding - Try a different outlet

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+