Alerts

Alerts

Signal Name Description Condition Impact Important
The radio tuner firmware expected a newer version of tuner firmware to be installed.
The radio tuner reported an older version of installed tuner firmware.
The radio tuner may not be on the latest or most reliable version of firmware.
No
Active Safety Emergency Lane Keep System (ELKS) feature faulted.
ELKS feature enabled in the region and faulted.
Potential loss of ELKS active safety feature.
No
Intelligent Speed Assist (ISA) feature is not operating as expected.
ISA feature is enabled in the vehicle's region and experienced a condition affecting its operation. Investigate any alerts from the Autopilot (AP) system for possible causes.
ISA active safety feature is unavailable.
No
Kernel disabled an IRQ due to excessive spurious interrupt events
Kernel detected too many unhandled interrupt events
Sluggish UI performance, loss of some UI functionality depending on which IRQ was disabled
No
The media control unit (MCU) does not receive the expected ethernet data from the high voltage (HV) system and drive inverters (DI) via the semi switch board (SSB), indicating ethernet logging and uploading may be unavailable (MIA).
The expected ethernet data from the HV system and DI is not received.
Ethernet data from the HV system and DI may not be logged or uploaded.
No
A process was killed by its cgroup for exceeding its memory limit
A process was killed by its cgroup for exceeding its memory limit
Various UI errors, including temporary blank screen until the process restarts
No
A post-boot filesystem error occurred at runtime
Kernel reported filesystem errors for onboard storage device
Various UI errors, loss of logs, profile settings, or other data stored on infotainment system
No
The User Interface (UI) Electronic Control Unit (ECU) detects one or both of the cellular antenna is experiencing a connection condition.
The cellular antenna load measurements are outside normal bounds.
The cellular connection signal reception and data throughput may be reduced.
No
Infotainment camera video processing pipeline is unable to keep up with the incoming data rate from the camera's sensor or image source.
Overrun signal detected in infotainment camera video processing pipeline.
Infotainment camera video stream performance may be reduced.
No
Modem reported firmware version does not match the vehicle firmware version.
On Telematics Control Unit (TCU) platform, reported signature does not match the stored deploy signature; On Iris platform, reported version doesn't match the stored deploy version.
Potential loss of Cellular connectivity; On Telematics Control Unit (TCU), there may be also loss of Wifi and/or Bluetooth functionalities.
No
The main audio process (Audiod) input is unable to execute, or starving. Audiod has restarted itself.
The Audiod input is unable to execute, or starving. Audiod has restarted itself after detecting multiple pump errors.
Audiod and vehicle audio may not function as expected.
No
Test Drive Mode video download failed.
The video download failed after multiple attempts.
Test Drive Mode welcome video will be unavailable.
No
The media player detects an error when playing a track from a media application. This may make the media player unable to play the track.
The media player detects one or more errors, such as a network error or playback error. Alert log signal data should provide more information on the specific error or errors detected.
The media player feature may be unavailable or may not function as expected.
No
The Navi23 dGPU Failed its Power On Self Test. The dGPU is likely unoperational.
Discrete GPU was attemped to power on and failed. Potential hardware replacement needed
Discrete GPU and games will not be functional
No
The car computer is unable to connect to the cellular modem, which may cause the emergency call (eCall) to become temporarily unavailable.
The car computer cannot connect to the cellular modem.
The eCall may be temporarily unavailable.
No
The audio system is unreachable from the UI and is not responding to heartbeat requests.
The audio system has become unavailable for heartbeat requests from the UI.
The audio system will not respond to commands and audio will be impacted.
No
MCU requires colder coolant to maintain functionality
MCU temperature exceeds nominal operating temperature
Reduced supercharging/HVAC performance and additional noise and vibrations
No
Further diagnosis is required to determine the seriousness of these issues
Infotainment computer detected potential problems with the NVMe storage device
Degraded performance for the infotainment computer when reading/writing data to the NVMe storage device
No
The NVMe storage device is not fully functional and needs the infotainment computer to be replaced
The infotainment computer detected that NVMe storage device is degraded
Poor customer experience with loss of various infotainment functionality
No
A USB device has been inserted and an error occurred while mounting it.
An error occurred when the vehicle attempted to mount a USB device filesystem.
The vehicle failed mount the USB device filesystem due to an error. USB storage may be unavailable for specific applications.
No