Alert Details

UMC_a002_GFCITripped

Description

UMC ground leakage current exceeded threshold.

Condition

A ground fault current exceeding detection threshold was detected

Clear Condition

Ground fault path has been corrected and the test was re-run after 15 minutes (non-EU) or cable cycle

Potential Impact

UMC will not charge until the ground fault is corrected. UMC will retest after 15 minutes (except when an EU smart adapters) or charge cable cycle

Customer Facing Message 1

Unable to charge - Mobile Connector GFCI tripped

Customer Facing Message 2

Unplug charge handle from charge port and retry

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+