Alert Details

UMC_a003_GFCISelfTestFault

Description

UMC GFCI self test failed.

Condition

GFCI self test failed

Clear Condition

GFCI self test passes after test is re-run after 15 minutes (non-EU) or cable cycle

Potential Impact

UMC will not charge until the self test passes. UMC will retest automatically after 15 minutes (except EU smart adapters) or charge cable cycle

Customer Facing Message 1

Unable to charge - Mobile Connector error

Customer Facing Message 2

Unplug from wall outlet and retry

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+