Alert Details

UMC_a012_pilotFault

Description

UMC pilot signal is being pulled to an invalid level or pilot generation circuit failure.

Condition

Pilot signal transitioned to an invalid voltage level

Clear Condition

Pilot signal transitions to a valid voltage level

Potential Impact

UMC will not allow charging while the pilot signal is invalid

Customer Facing Message 1

Charging equipment communication error

Customer Facing Message 2

Try again or try different equipment

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+