UI_a230_ModemSimCardMismatch
Description
Correct SIM card is not installed on corresponding 4G or 5G Telematics Control Unit (TCU). 5G SIM card should be installed on 5G TCU only, and vice versa.
Condition
The 5G TCU detects a 4G SIM card, or 4G TCU and Iris modems detect a 5G SIM card.
Clear Condition
The 5G TCU detects a 5G SIM card, or 4G TCU and Iris modems detect a 4G SIM card.
Potential Impact
Unavailable 5G functionality on 5G vehicles with 4G SIM card installed. High subscription cost for 5G SIM card on a 4G vehicle.
Customer Facing Message 1
Not Available
Customer Facing Message 2
Not Available
Audiences
service-fix
Models
Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck