Alert Details

CC_f004_CCIDSelfTestFault

Description

Ground fault detection circuit self-test failed.

Condition

Ground fault detection circuit self-test failed.

Clear Condition

Ground fault detection circuit self-test passed after being rerun. Test reruns after 15 minutes (non-EU), cable cycle, or reset button.

Potential Impact

Wall connector will not allow charging until the ground fault circuit self-test passes.

Customer Facing Message 1

Unable to charge - Wall Connector issue

Customer Facing Message 2

Wall Connector needs service

Audiences

customer;service-fix

Models

Model S 2012-2020;Model X 2015-2020