CC family
CC_f005_groundedNeutral
Unable to charge - Wall Connector GFCI tripped
What does the CC_f005_groundedNeutral alert mean?
Neutral conductor is grounded on vehicle side.
What you'll see in your Tesla
- Unable to charge - Wall Connector GFCI tripped
- Disconnect and retry or use different equipment
What triggers it
Neutral conductor impedance to ground on vehicle side is less than 2 Ohms with contactors open.
When it clears
Neutral conductor impedance to ground on vehicle side is greater than 2 Ohms with contactors open.
Potential impact
Wall connector will not allow charging if there is a short between neutral and protective earth when a vehicle is connected before closing contactors.
Affected models
Model S 2012-2020
Model X 2015-2020
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Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.