Alert Details

CC_f030_masterSlaveMismatch

Description

Master and slave units in the sharing network have different nameplate current ratings.

Condition

Wall connector nameplate current rating differs from the other wall connector in the sharing network.

Clear Condition

Wall connector no longer detects units with different nameplate current rating in the sharing network and the unit is power cycled.

Potential Impact

Wall connector will not operate.

Customer Facing Message 1

Unable to charge - Primary / paired unit mismatch

Customer Facing Message 2

Wall Connector current ratings must match

Audiences

customer;service

Models

Model S 2012-2020;Model X 2015-2020