CC family
CC_f019_proxDisconnected
Unable to charge - Vehicle connection issue
What does the CC_f019_proxDisconnected alert mean?
Wall connector proximity line disconnected or vehicle is not providing proximity voltage.
What you'll see in your Tesla
- Unable to charge - Vehicle connection issue
- Insert charge handle fully into charge port
What triggers it
Proximity line in charge cable has no voltage present, but a vehicle is connected.
When it clears
Proximity line in charge cable rises to a valid voltage level.
Potential impact
Wall connector will not allow charging while the proximity line is broken because it cannot determine if the cable is latched.
Affected models
Model S 2012-2020
Model X 2015-2020
Track your Tesla's alerts automatically
Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.