Alerts

Alerts

Signal Name Description Condition Impact Important
Control pilot signal remains in state B1, indicating the charge station is connected to the vehicle but is not ready to charge the vehicle, for too long while a charge cable is plugged into the charge port (CP). Charging may not start or may be interrupted unexpectedly.
Charge handle proximity is detected as connected to the charge port (CP) without charge handle button pressed, and control pilot signal is detected in state B1 for more than five seconds.
Charging may not start or may be interrupted unexpectedly.
No
The charge port (CP) electronic control unit (ECU) detects that Supercharging is blocked because it is not enabled on the vehicle.
The CP ECU detects that a Supercharger cable is plugged in, but the car configuration does not allow Supercharging.
Supercharging is unavailable.
No
Thermistor input is open or short circuit
The thermistor reports a voltage less than the open circuit threshold and, if short circuit detection is supported, greater than the short circuit threshold for at least one second.
Charging and heating functions do not work as expected.
No
The charge port DC pin temperatures have entered a region where its thermal foldback limits are dynamically changing
The charge port DC pin temperature hits its active threshold
DC charge current may be limited
No
The charge port (CP) electronic control unit (ECU) is unable to establish single wire controller area network (SWCAN) communications.
The CP ECU cannot establish SWCAN communications after multiple attempts.
Charging does not start or is interrupted.
No
The charge port (CP) electronic control unit (ECU) will delay an attempt to AC charge
The CP ECU detects that the electric vehicle supply equipment (EVSE) has encountered an issue too many times while AC charging.
Charging does not start or is interrupted.
No
The charge port (CP) electronic control unit (ECU) detects that the latch is not in the blocking position when it is expected to be.
The latch position sensor indicates that the latch is disengaged after the CP attempts to engage the latch fully, or if the latch is expected to be blocking cable insertion.
The latch does not block cable insertion when it is expected to.
No
The charge port (CP) electronic control unit (ECU) detects that the vehicle is connected to a Supercharger post that is updating.
The Supercharger post reports to the vehicle that it is updating.
Supercharging is unavailable at that post.
No
The charge port (CP) electronic control unit (ECU) detects that the vehicle is connected to a Supercharger post that is out of service.
The Supercharger post reports to the vehicle that it is out of service.
Supercharging is unavailable at that post.
No
Lost comms with VCFRONT
Charge port does not receive all expected CAN messages from the VCFRONT
Charging may not start, charge port door and latch may not actuate, charge port LEDs may not turn on
No
The charge port (CP) latch is expected to be engaged but is not engaged. AC charge rate may be reduced, and DC charging may be unavailable.
The charge port (CP) latch position sensor indicates the latch is disengaged, either after the charge port has attempted to engage the latch or when the latch is already expected to be engaged.
The charge port (CP) latch may not engage as expected. AC charge rate may be reduced, and DC charging may be unavailable.
No
Charge port (CP) latch is expected to be disengaged but remains engaged. Charge cable may become stuck, or user may be unable to insert charge cable.
The charge port (CP) latch position sensor indicates the latch is still engaged or blocked after the charge port has attempted to disengage the latch.
The charge port (CP) latch may not disengage, charge cable may become stuck, or user may be unable to insert charge cable.
No
The charge port (CP) electronic control unit (ECU) detects that the latch has been manually disengaged.
The CP ECU detects that the latch transitions to the disengaged state from the engaged or blocking state without actuating it.
Charging is interrupted.
No
Latch calibration data is unavailable.
EEPROM indicates that the latch offset is not valid for more than 1 second.
The CP ECU may not be able to detects the latch position correctly, and the latch may not engage or disengage.
No
Charge port (CP) door is expected to be closed but is still open.
Charge port (CP) door is not detected as closed, even after it has been commanded to close.
Charge port door may not close properly.
No
Charge port (CP) door is expected to be open but is still closed.
Charge port (CP) door is not detected as open, even after it has been commanded to open.
Charge port door may not open correctly.
No
The charge port (CP) door is closed but the CP electronic control unit (ECU) still senses pilot voltage and/or proximity voltage in an unexpected range.
The CP ECU detects that the CP door is closed, and that there is proximity voltage or pilot voltage in an unexpected range.
The CP door may not operate as designed.
No
The latch drive enable hardline and the corresponding controller area network (CAN) signal do not match.
The latch drive enable hardline and corresponding CAN signal do not match for more than 1 second.
Inability to engage or disengage latch
No
The charge port (CP) door hall effect sensor is out of range.
The CP door hall effect sensor reading is outside of the expected range for more than 5 seconds.
The CP ECU cannot detect the CP door.
No
Control pilot signal from charging station is lost while charging. Charging may be interrupted.
Proximity is detected with no control pilot signal and no digital communications while the vehicle is charging.
Charging may be interrupted unexpectedly.
No