Alert Details

CP_a058_acChargeRetryPending

Description

The charge port (CP) electronic control unit (ECU) will delay an attempt to AC charge.

Condition

The CP ECU detects that the electric vehicle supply equipment (EVSE) has encountered an issue too many times while AC charging.

Clear Condition

The CP ECU detects that the charge cable has been unplugged or there is no longer a retry delay

Potential Impact

Charging does not start or is interrupted.

Customer Facing Message 1

Unable to AC charge - System will retry shortly

Customer Facing Message 2

Disconnect and retry or use different equipment

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck