Alert Details

CP_a036_latchNotDisengaged

Description

Charge port (CP) latch is expected to be disengaged but remains engaged. Charge cable may become stuck, or user may be unable to insert charge cable.

Condition

The charge port (CP) latch position sensor indicates the latch is still engaged or blocked after the charge port has attempted to disengage the latch.

Clear Condition

The charge port (CP) latch disengages.

Potential Impact

The charge port (CP) latch may not disengage, charge cable may become stuck, or user may be unable to insert charge cable.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck