Alerts

Alerts

Signal Name Description Condition Impact
The charge port (CP) electronic control unit (ECU) detects a memory error.
The CP ECU detects a memory error.
Charging may not start or may be interrupted.
Expected Battery Management System (BMS) controller area network (CAN) messages are missing. Charging may not start.
Charge port (CP) does not receive all expected controller area network (CAN) messages from the Battery Management System (BMS).
Charging may not start.
The charge port (CP) electronic control unit (ECU) has detected that a GB (Charging standard used in China) CC1 or CC2 charger disconnected unexpectedly during charge.
The CP ECU detects that CC1 or CC2 is disconnected while in the active GB DC charging state.
Charging may be interrupted unexpectedly, and there could be damage to the charge inlet if the charge cable is disconnected while under load.
The charge port (CP) electronic control unit (ECU) detects proximity voltage in an unexpected range.
The CP ECU detects that proximity voltage is outside of the expected range.
If the issue is with the vehicle, it will not be able to charge.
Vehicle is connected to an unpowered Electric Vehicle Supply Equipment (EVSE) with an incompatible software version for Vehicle To Load (V2L).
The CP detects a mismatch on V2L capable EVSE protocol version and the EVSE has remained in a connected and unpowered state.
Vehicle to load functionality until EVSE is updated.
AC charging is unavailable because the charge port (CP) electronic control unit (ECU) has detected that the CP AC charging connector is not present on the back of the CP inlet.
The CP ECU detects the charge port AC charging connector is not present.
AC charging will be unavailable.
The charge port (CP) detects that the bed outlet door sensor is irrational, resulting in the bed outlets being permanently turned off.
The CP detects the bed outlet door sensor is reporting values outside the nominal range.
The bed outlets will not be functional.
The Power Line Communication (PLC) modem application for the Charge Port (CP) electronic control unit (ECU) does not load after a maximum number of automatic retries. DC fast charging will be unavailable at Combined Charging System (CCS) charge stations.
The Power Line Communication (PLC) modem application does not load after multiple consecutive attempts / maximum number of retries.
DC fast charging will be unavailable at Combined Charging System (CCS) charge stations.
A GB (Charging standard used in China) DC Supercharger reports an issue with the connector.
The GB DC Supercharger reports via the communication channel that it has detected an issue with the connector.
GB DC charging does not start or is interrupted.
The charge port (CP) receives multiple consecutive user requests to disengage the CP latch and still detects a charge cable connected, possibly indicating a condition affecting latch functionality. Using the charge port manual release cable may be required.
The CP detects a charge cable connected after receiving multiple consecutive user requests to disengage the CP latch.
Using the charge port manual release cable may be required to remove the charge cable.
DC charging is unavailable because the charge port (CP) electronic control unit (ECU) has detected that the high voltage (HV) back cover and/or CP AC charging connector are not present on the back of the CP inlet.
The CP ECU detects the HV back cover and/or charge port AC charging connector are not present.
DC charging will be unavailable.
The Charge Port (CP) Electronic Control Unit (ECU) is unable to detect the control pilot signal due to an internal condition on the CP ECU. AC charging may be unavailable.
The CP ECU is unable to receive the expected control pilot signal waveform due to an internal condition on the CP ECU.
AC charging may not be operational on the next attempt. DC fast charging should remain functional.
The charge port (CP) electronic control unit (ECU) was able to recover communication with the brushless DC (BLDC) motor driver.
The CP ECU communicates successfully with the BLDC motor driver after communication had failed previously.
None.
The charge port (CP) electronic control unit (ECU) loses communication with the brushless DC (BLDC) motor driver.
The CP ECU attempts to communicate with the BLDC motor driver, but fails.
The CP door will not open or close as expected.
A CHAdeMO adapter communicating over single wire controller area network (SWCAN) reports that it has encountered an issue.
The CHAdeMO adapter reports via SWCAN that it has entered the faulted state.
Charging does not start or is interrupted.
A Supercharger post communicating over single wire controller area network (SWCAN) reports that it has encountered an issue.
The Supercharger reports via SWCAN that it has entered the faulted state.
Charging does not start or is interrupted.
An electric vehicle supply equipment (EVSE) using pulse width modulation (PWM) pilot reports that it has encountered an issue.
The EVSE sets the legacy pilot to the faulted state.
Charging does not start or is interrupted.
AC electric vehicle supply equipment (EVSE) communicating over single wire controller area network (SWCAN) reports that it has encountered an issue.
The EVSE reports via SWCAN that it has entered the faulted state.
Charging does not start or is interrupted.
The combined charging system (CCS) charging session is not started due to communication failures during the electric vehicle supply equipment (EVSE) discovery protocol (SDP).
The CP ECU detects that the SDP failed an unexpected number of times.
Charging does not start.
The power line communication (PLC) modem establishes communication successfully when it is expected to be depopulated.
The PLC modem responded when verifying that it is not populated.
Combined charging system (CCS) charging does not work.