Alert Details

CP_a037_latchNotEngaged

Description

The charge port (CP) latch is expected to be engaged but is not engaged. AC charge rate may be reduced, and DC charging may be unavailable.

Condition

The charge port (CP) latch position sensor indicates the latch is disengaged, either after the charge port has attempted to engage the latch or when the latch is already expected to be engaged.

Clear Condition

The charge port (CP) latch engages.

Potential Impact

The charge port (CP) latch may not engage as expected. AC charge rate may be reduced, and DC charging may be unavailable.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck