Alerts

Alerts

Signal Name Description Condition Impact
The main audio process (Audiod) input is unable to execute, or starving. Audiod has restarted itself.
The Audiod input is unable to execute, or starving. Audiod has restarted itself after detecting multiple pump errors.
Audiod and vehicle audio may not function as expected.
Test Drive Mode video download failed.
The video download failed after multiple attempts.
Test Drive Mode welcome video will be unavailable.
The media player detects an error when playing a track from a media application. This may make the media player unable to play the track.
The media player detects one or more errors, such as a network error or playback error. Alert log signal data should provide more information on the specific error or errors detected.
The media player feature may be unavailable or may not function as expected.
The Navi23 dGPU Failed its Power On Self Test. The dGPU is likely unoperational.
Discrete GPU was attemped to power on and failed. Potential hardware replacement needed
Discrete GPU and games will not be functional
The car computer is unable to connect to the cellular modem, which may cause the emergency call (eCall) to become temporarily unavailable.
The car computer cannot connect to the cellular modem.
The eCall may be temporarily unavailable.
The audio system is unreachable from the UI and is not responding to heartbeat requests.
The audio system has become unavailable for heartbeat requests from the UI.
The audio system will not respond to commands and audio will be impacted.
MCU requires colder coolant to maintain functionality
MCU temperature exceeds nominal operating temperature
Reduced supercharging/HVAC performance and additional noise and vibrations
NVMe storage device suffered abrupt loss of power on last boot
A new unsafe shutdown of the NVMe storage device was detected
Unsafe NVMe shutdowns carry risk of data loss or damage to storage device
Further diagnosis is required to determine the seriousness of these issues
Infotainment computer detected potential problems with the NVMe storage device
Degraded performance for the infotainment computer when reading/writing data to the NVMe storage device
The NVMe storage device is not fully functional and needs the infotainment computer to be replaced
The infotainment computer detected that NVMe storage device is degraded
Poor customer experience with loss of various infotainment functionality
A USB device has been inserted and an error occurred while mounting it.
An error occurred when the vehicle attempted to mount a USB device filesystem.
The vehicle failed mount the USB device filesystem due to an error. USB storage may be unavailable for specific applications.
The front hub device has appeared on a vehicle where front hub data is configured as not available.
A front USB hub device has been installed a vehicle configured with no data connection.
The UI experience and features may not match front hub capabilities.
The front hub appears disconnected or powered off.
The front USB hub device has been removed from the system.
If the vehicle is awake and this alert is present, the hub may have faulted.
The main audio process (audiod) encounters a temporary error while transferring audio input data due to the audiod buffer timing out, which may cause audio interruptions.
Audiod did not receive audio input data in time to continue playing audio.
There may be an interruption in audio.
The infotainment CPU is limiting performance to adapt to power or temperature limitations.
Infotainment system temperature or input power supply detected as outside normal operating range.
Potentially degraded infotainment performance. Touchscreen may be unavailable or may not function as expected.
Temperature readings within the car computer assembly indicate a potential thermal problem affecting performance.
Temperature readings or deltas (differences between points) within the car computer assembly are outside normal operating ranges.
Potentially degraded infotainment performance. Touchscreen may be unavailable or may not function as expected.
The infotainment processor is running hotter than the normal expected operating range.
Infotainment CPU temperature detected as exceeding expected operating threshold.
Potentially degraded infotainment performance. Touchscreen may be unavailable or may not function as expected.
The User Interface (UI) Display Manager detects an error affecting the functionality of the center display.
The UI Display Manager detects an error. Alert log signal data should provide more information on the specific condition(s) detected.
The center display may be blank, frozen, or unresponsive to touch inputs.
The center display Automotive Safety Integrity Level (ASIL) register reports a non-zero status.
Software check of ASIL status register found non-zero status
Center display functionality may be unavailable.
Correctable memory errors were reported by the memory controller
Number of correctable memory errors greater than zero
No impact to the customer as errors were correctable