Alert Details

CP_a132_contractAuthTimeout

Description

The charge port (CP) electronic control unit (ECU) detects that the electric vehicle supply equipment (EVSE) is still in an authentication state.

Condition

The EVSE spends longer than expected in the authentication state.

Clear Condition

The EVSE finishes authenticating or communication between the EVSE and the CP ECU times out.

Potential Impact

Charging does not start.

Customer Facing Message 1

Charging station authentication required

Customer Facing Message 2

See station instructions to start charging

Audiences

customer

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck