Alert Details

CP_a131_evseCommTimeout

Description

Communication times out between the charge port (CP) electronic control unit (ECU) and the electric vehicle supply equipment (EVSE).

Condition

The EVSE and the CP ECU cannot establish communication within the set timeframe between being connected and starting to charge.

Clear Condition

The charge port (CP) electronic control unit (ECU) detects that the charge cable was disconnected.

Potential Impact

Charging does not start.

Customer Facing Message 1

Charging session was not started in time

Customer Facing Message 2

Disconnect charge cable - Then connect and retry

Audiences

customer

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck