Alert Details

CP_w009_coverOpenAllChgBlocked

Description

The charge port (CP) electronic control unit (ECU) does not sense the presence of the high voltage (HV) charge port cover.

Condition

The CP ECU does not detect the HV cover.

Clear Condition

The CP ECU detects the HV cover.

Potential Impact

Charging does not start.

Customer Facing Message 1

Unable to charge - Service is required

Customer Facing Message 2

Charge port component is not detected

Audiences

customer;service-fix

Models

Model S 2012-2020;Model X 2015-2020