Alert Details

CP_a133_proxNeverLatched

Description

The charge port (CP) electronic control unit (ECU) detects that the charge cable proximity did not latch within the expected timeframe.

Condition

The CP ECU detects that the charge cable proximity remains unlatched for longer than expected.

Clear Condition

The proximity signal changes from unlatched.

Potential Impact

Charging does not start.

Customer Facing Message 1

Unable to charge - Vehicle connection issue

Customer Facing Message 2

Insert charge handle fully into charge port

Audiences

customer

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck