Alerts
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| Signal Name | Description | Condition | Impact |
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The vehicle gateway (GTW) detects the PARTY controller area network (CAN) bus is not functioning as expected, making communication over the PARTY CAN bus limited or unavailable.
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The GTW detects a condition limiting or interrupting communication over the PARTY CAN bus.
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Communication over the PARTY CAN bus may be limited or unavailable.
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The vehicle gateway (GTW) detects the Chassis (CH) controller area network (CAN) bus is not functioning as expected, making communication over the CH CAN bus limited or unavailable.
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The GTW detects a condition limiting or interrupting communication over the CH CAN bus.
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Communication over the CH CAN bus may be limited or unavailable.
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The vehicle gateway (GTW) detects the Vehicle (VEH) controller area network (CAN) bus is not functioning as expected, making communication over the VEH CAN bus limited or unavailable.
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The GTW detects a condition limiting or interrupting communication over the VEH CAN bus.
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Communication over the VEH CAN bus may be limited or unavailable.
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The infotainment central processor (BMP) is being rebooted by the Gateway (GTW) after not responding to communication requests or failing to sleep.
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There is no communication between the GTW and BMP.
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Infotainment features, including the touchscreen (UI) and connectivity, will be unavailable until BMP reboot is complete and communication is re-established.
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The vehicle gateway (GTW) is not production-fused, which normally occurs prior to customer delivery. Service is required to production-fuse the GTW.
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The GTW on a production vehicle is not production-fused.
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The GTW is vulnerable to security risks.
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The vehicle gateway (GTW) is in Factory Mode. Service is required to production-fuse and factory-gate the GTW, which normally occurs prior to customer delivery.
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The GTW is not production-fused and factory-gated.
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The GTW is vulnerable to security risks. Vehicle will be limited to speeds too low (3-5mph) for operation on public streets.
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GTW_w057_chgsPlatformMismatch
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GTW_w056_chgPlatformMismatch
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GTW_w055_cpPlatformMismatch
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The vehicle gateway (GTW) detects the front Oil Pump Controller (OPCF) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.
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The GTW detects the OPCF ECU running a different firmware version than expected.
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Features depending on front oil pump functionality may be limited or unavailable. Inability to use waste heat to supplement high voltage battery heating may make charging at colder temperatures limited or unavailable.
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The vehicle gateway (GTW) detects the rear Oil Pump Controller (OPCR) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.
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The GTW detects the OPCR running a different firmware version than expected.
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Features depending on rear oil pump functionality may be limited or unavailable. Inability to use waste heat to supplement high voltage battery heating may make charging at colder temperatures limited or unavailable.
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The Gateway (GTW) is unable to read or write to the mircoSD card, which may cause vehicle logs to be missing or inaccessible.
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The GTW is unable to read or write to the mircoSD card. Alert log signal data should provide more information on the specific condition(s) detected.
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Vehicle logs may be missing or inaccessible.
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GTW_w053_gtwPlatformMismatch
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GTW_w052_bmsPlatformMismatch
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The vehicle gateway (GTW) detects its microSD card file system has become corrupted and needs to be formatted.
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The GTW file system driver detects the microSD card file system is corrupted.
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Controller area network (CAN) logs / logging and vehicle firmware updates will be unavailable. Previously stored logs will be lost due to file system corruption.
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The vehicle gateway (GTW) cannot initialize its microSD card, which may indicate the microSD card is not installed correctly or needs to be replaced.
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The GTW file system driver unsuccessfully attempts to initialize the GTW microSD card. The GTW is unable to communicate with its microSD card.
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Controller area network (CAN) logs / logging and vehicle firmware updates will be unavailable.
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The vehicle gateway (GTW) has not received an expected state message from the Rear View Mirror (RVMIRROR) electronic control unit (ECU) via the Local Interconnect Network (LIN) within the required time period.
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The GTW does not receive the state LIN message from RVMIRROR ECU at the expected frequency.
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Gateway unable to monitor RVMIRROR state
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One or more of the messages the vehicle Gateway (GTW) receives periodically from the homelink module is not received, indicating the homelink module may be unavailable (MIA).
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The GTW does not receive one or more of the expected messages from the homelink module within the expected time frame over the local interconnect network (LIN).
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Homelink features may be unavailable or may not function as expected.
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The vehicle gateway (GTW) detects the firmware version manifest, the list of expected firmware versions each electronic control unit (ECU) should be running, is corrupted or invalid. To prevent possible conditions affecting vehicle functionality, the GTW automatically classifies every ECU as having a firmware version mismatch and separate alerts should be present to indicate that condition.
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The checksum of the firmware version manifest stored in the GTW is invalid and does not match the expected parameters, indicating the data is corrupt or invalid.
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Vehicle is unable to drive, charge, or support the low voltage (LV) battery / electrical system until the GTW detects the firmware version manifest as valid to make sure no essential vehicle functionality is limited or unavailable due to firmware.
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The vehicle gateway (GTW) has not received an expected state message from the Right Seat Heater (RIGHTSH) electronic control unit (ECU) via the Local Interconnect Network (LIN) within the required time period.
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The GTW does not receive the state LIN message from RIGHTSH ECU at the expected frequency.
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Gateway unable to monitor RIGHTSH state
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