Alerts

Alerts

Signal Name Description Condition Impact
The Gen 2 Wall Connector reports a high temperature at which charging should stop.
The Gen 2 Wall Connector reports a temperature greater than 90 degrees C.
AC charging is unavailable.
The charge port (CP) electronic control unit (ECU) detects that the latch assembly is unplugged.
The CP ECU detects that the latch assembly is not connected.
Charge rate is reduced and DC charging is unavailable.
The charge port (CP) electronic control unit (ECU) detects multiple charge cables at the same time.
The CP ECU detects both AC and DC GB charging cables at the same time.
Charging does not start.
Expected user interface (UI) controller area network (CAN) messages are missing. Charge port door may not open when request is made via the user interface (UI) or mobile app.
Charge port (CP) does not receive all expected controller area network (CAN) messages from the user interface (UI).
Charge port (CP) door may not open with user interface (UI) or mobile app controls.
Lost comms with VCFRONT.
Charge port does not receive all expected CAN messages from the VCFRONT
Charging may not start, charge port door and latch may not actuate, charge port LED may not work
Vehicle unexpectedly lost digital communications with offboard charging equipment. Charging may be interrupted.
Any message required to control a charge session via digital communications goes missing unexpectedly.
Charging may be interrupted unexpectedly.
Lost communication with VCSEC.
Charge port does not receive all expected CAN messages from the VCSEC
Charge port may not unlock, mobile app charge port controls may not work
The charge port (CP) electronic control unit (ECU) loses communication with the high voltage processor (HVP).
The CP ECU does not receive all of the expected controller area network (CAN) messages from the HVP.
Charging does not start.
The charge port (CP) electronic control unit (ECU) detects an issue with the CP door potentiometer.
The CP ECU detects that the CP door potentiometer is behaving erratically, based on sensor readings.
The CP door does not open or close as designed.
The charge port (CP) electronic control unit (CPU) detects an issue with the charge port door assembly.
The CP door potentiometer reads greater than 90% for more than 2 seconds or the potentiometer reading wraps around.
The charge port door does not actuate as expected.
The charge port (CP) electronic control unit (ECU) detects that the charge port door sensor is unplugged.
The CP door potentiometer reads less than 1% for more than 2 seconds.
The CP door does not actuate properly.
The charge port (CP) electronic control unit (ECU) detects that the latch has been manually disengaged.
The CP ECU detects that the latch transitions to the disengaged state from the engaged or blocking state without actuating it.
Charging is interrupted.
The charge port (CP) electronic control unit (ECU) detects that the latch is not in the blocking position when it is expected to be.
The latch position sensor indicates that the latch is disengaged after the CP attempts to engage the latch fully, or if the latch is expected to be blocking cable insertion.
The latch does not block cable insertion when it is expected to.
The charge port (CP) latch is expected to be engaged but is not engaged. AC charge rate may be reduced, and DC charging may be unavailable.
The charge port (CP) latch position sensor indicates the latch is disengaged, either after the charge port has attempted to engage the latch or when the latch is already expected to be engaged.
The charge port (CP) latch may not engage as expected. AC charge rate may be reduced, and DC charging may be unavailable.
Charge port (CP) latch is expected to be disengaged but remains engaged. Charge cable may become stuck, or user may be unable to insert charge cable.
The charge port (CP) latch position sensor indicates the latch is still engaged or blocked after the charge port has attempted to disengage the latch.
The charge port (CP) latch may not disengage, charge cable may become stuck, or user may be unable to insert charge cable.
Latch calibration data is unavailable.
EEPROM indicates that the latch offset is not valid for more than 1 second.
The CP ECU may not be able to detects the latch position correctly, and the latch may not engage or disengage.
Charge port (CP) door is expected to be closed but is still open.
Charge port (CP) door is not detected as closed, even after it has been commanded to close.
Charge port door may not close properly.
Charge port (CP) door is expected to be open but is still closed.
Charge port (CP) door is not detected as open, even after it has been commanded to open.
Charge port door may not open correctly.
The charge port (CP) door is closed but the CP electronic control unit (ECU) still senses pilot voltage and/or proximity voltage in an unexpected range.
The CP ECU detects that the CP door is closed, and that there is proximity voltage or pilot voltage in an unexpected range.
The CP door may not operate as designed.
The latch drive enable hardline and the corresponding controller area network (CAN) signal do not match.
The latch drive enable hardline and corresponding CAN signal do not match for more than 1 second.
Inability to engage or disengage latch