Alert Details

CP_w079_cableNotSecuredCold

Description

The charge port (CP) electronic control unit (ECU) detects that the charge cable latch is disengaged when it is expected to be engaged, and may be frozen.

Condition

The CP ECU detects that the CP latch is not engaged after the vehicle is driven with the latch engaged and cold weather mode active.

Clear Condition

The CP ECU detects that the CP latch is engaged.

Potential Impact

The CP latch is frozen in the disengaged state, and as a result AC charging is limited and DC charging does not start.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

customer;service

Models

Model S 2012-2020;Model X 2015-2020