Alerts

Alerts

Signal Name Description Condition Impact
The battery management system (BMS) detects that the pack voltage does not match the sum of module voltages.
The BMS detects that the pack voltage does not match the sum of module voltages.
Inability to charge, drive, or support the low voltage (LV) system
The Complex Programmable Logic Device (CPLD) of the High Voltage (HV) Battery Management System (BMS) detects a blind mate fault bit.
The CPLD of the HV BMS detects a blind mate fault bit. The HVIL is on and HVIL voltage is greater than the blind mate alert threshold. The CPLD and the BMS concurrently detect the HVIL loop through the HV connector on the battery may not be connected.
The HV connector on the battery pack is not connected to the HVIL loop. HVIL behavior may be affected.
The Fast Charge (FC) contactors are not ready for precharge.
The FC contactors are welded or the reported charge port state does not meet the expected state.
The vehicle is temporarily unable to charge.
The battery management system (BMS) has detected a battery monitoring board (BMB) fails the wake up alarm self test.
The BMS detects an issue with the BMB wake up alarm self-test.
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) has detected that the high voltage (HV) battery pack voltage differs from the sum of the brick voltages, making the HV battery unavailable for charging, driving, or supporting the low voltage (LV) battery.
The high voltage (HV) battery pack voltage differs from sum of all the brick voltages.
The vehicle is unable to charge or drive. The high voltage (HV) battery cannot support the low voltage (LV) battery.
The battery management system (BMS) has detected an issue that prevents precharging and prevents the pack contactors from closing.
The BMS has detected an issue that prevents precharging. Alert log signal data provides information on the specific condition(s) detected.
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) reported that the thermal controller (THC) was missing (MIA) on controller area network (CAN).
The BMS has not received the full set of expected messages from the THC for ten times the message period.
Inability to charge, drive, or support the low voltage (LV) system
The vehicle has detected a condition preventing fast charging.
A condition that prevents fast charging is present on the vehicle.
The vehicle is unable to fast charge, but AC charging still operates as designed.
A battery monitoring board (BMB) detects that both of the thermistors on a module are reporting out-of-bounds temperatures.
A battery monitoring board (BMB) detects that both of the thermistors on a module are reporting out-of-bounds temperatures.
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) does not receive one or more expected controller area network (CAN) messages from the drive inverter (DI) and has reported it as missing (MIA).
The BMS has not received one or more expected CAN messages from the DI.
Power is reduced.
The Battery Management System (BMS) does not receive messages from the external fast charge equipment.
The BMS does not receive one or more required signals from the external fast charge equipment.
The vehicle is unable to fast charge, but AC charging still operates as designed.
The battery management system (BMS) detects a brick voltage measurement that is inaccurate.
A brick reports an inaccurate voltage measurement to the BMS. Alert log signal data provides information on the specific inconsistency.
Inability to charge, drive, or support the low voltage (LV) system
There is an issue with the power supply to the battery management system (BMS), and the BMS system is operating at an out-of-bounds supply voltage.
The BMS has detected that it is receiving supply voltage outside of the acceptable bounds.
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) detects that the pack voltage does not match the sum of the brick voltages.
The BMS detects that the HV pack voltage differs from the sum of the brick voltages by more than 3%.
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) detects one or more thermistors report that a specific module has an outlier temperature when compared to the other modules. This alert is for logging purposes only.
One or more thermistors report that a specific module has an outlier temperature when compared to the other modules.
This alert is primarily informational and is used for logging purposes. No expected impact on vehicle functionality.
The battery management system (BMS) detects an issue with the high voltage (HV) internal current sensor.
The measured current is sufficiently far from zero with contactors open, the current sensor is reporting the same current for too many samples in a row, or the current sensor is behaving irrationally (for example, it is dropping packets).
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) cannot communicate with the master charger and has reported it as missing (MIA).
The BMS is not receiving one or more CAN communication messages from the master charger when expected.
Inability to charge.
The battery management system (BMS) is not receiving communication from a battery monitoring board (BMB), indicating that the BMB may be unavailable (MIA).
The BMS does not receive one or more of the expected voltage or temperature sensor readings from a BMB.
Inability to charge, drive, or support the low voltage (LV) system
The battery management system (BMS) cannot communicate with the high voltage (HV) battery internal current sensor and has reported it as missing (MIA).
The BMS is not receiving one or more communication messages from the internal current sensor/shunt when expected.
Inability to charge, drive, or support the low voltage (LV) system
This alert indicates potential corruption in the battery management system (BMS) board flash memory or RAM.
The BMS detects an issue with the board flash memory or RAM.
Inability to charge, drive, or support the low voltage (LV) system