Alerts

Alerts

Signal Name Description Condition Impact
A Red Green Blue (RGB) light error has been detected.
A condition affecting RGB light communication or functionality is detected. Alert log signal data should provide more information on the specific condition and RGB light affected.
RGB light may be unavailable or may not function as expected.
The interior door trim connector appears to be unplugged from the door controller based on the voltages from the interior door release button and window switch(es).
Interior door trim connector detected as unplugged for more than 1 second
The interior door release button and window switch(es) will be unavailable
The door presenter has determined that an abuse event has occurred.
Door presenter detects an abuse event
Door presenter may have sustained damage and may require inspection and/or replacment
Warns if the processor has experienced a reset due to watchdog reset.
A watchdog (external or internal) was not serviced in time.
Controller is MIA for some time.
Door latch release cam cannot find home position.
Door latch actuator does not reset the release cam to the home position in the time allotted
Door may not be able to close
The driver integrated circuit (IC) experiences a condition affecting the operation of the loads controlled by the device.
The driver IC reports a condition affecting its operation.
Mirror actuations, mirror heating, mirror dimming, or other vehicle operations relying on the driver IC may be inoperative.
One or more loads did not turn off during the VCDOOR Undervoltage self-test.
One or more loads did not turn off during the VCDOOR Undervoltage self-test.
Impacted load(s) can not be turned off. This alert is primarily informational and is used for logging purposes.
The Door Domain Undervoltage self-test did not pass, as a condition affecting a load on the Door Domain was detected during the self-test.
The Door Domain Undervoltage self-test does not succeed.
The undervoltage protection circuit may not be functional. This alert is primarily informational and is used for logging purposes.
Warns if the processor has experienced a reset due to power loss.
Sudden power loss.
Controller is MIA for some time.
Lack of current and encoder ticks from the presenter indicates it is no longer connected to the controlller.
Current draw falls below the undercurrent threshold and no encoder counts are seen when a high enough voltage is applied to the presenter motor
Door will not present from an exterior button press and may get stuck out, preventing the door from closing
The Door Vehicle Controller (VCDOOR) self-test did not pass, as a condition affecting a load on the VCDOOR was detected during the self-test.
The VCDOOR undervoltage self-test does not succeed. If a stuck-on or stuck-off condition is present, specific information can be found in the undervoltage self-test stuck-on or stuck-off debugging alerts.
The vehicle may not allow drive or some loads may not turn on.
Door presenter is stuck presented even through there is a valid retract request.
Door presenter is not in the fully retracted position with a valid retract reason
Door will get stuck open unless the presenter is physically back driven to fully retracted
Presenter did not reach the soft stalling state within the allotted wait time.
Presenter does not reach the soft stalling state within the timeout period.
Door will not present, making it difficult to open.
One or more loads did not turn on during the Door Vehicle Controller (VCDOOR) undervoltage self-test. Those loads will be inhibited from use while in Drive.
One or more loads did not turn on during the VCDOOR undervoltage self-test.
Impacted load(s) will not be usable in Drive.
The vehicle controller detects the supply voltage from 1 or more components is outside of the expected range.
The vehicle controller detects the supply voltage from 1 or more components is < 7.31. Alert log signal data should provide more information on the specific condition(s) detected.
Features depending on the vehicle controller functionality may be unavailable or may not function as expected.
Two window pinch events occured within 30 seconds of each other.
Two window pinch events occur within 30 seconds of each other
Window pinch sensitivity will be greatly reduced
Door Presenter is not calibrated.
Door presenter lost calibration or calibration routine is unable to complete successfully
Door will not present from the exterior button making it hard to open the door
Window glass did not short drop while opening the door.
Door Vehicle Controller (VCDOOR) is unable to roll down the window when opening the door.
Window glass is fully open. User may cause bright damage and experience difficulty closing the door if window is not lowered before closing.
Window glass did not roll back up after closing the door.
Window motor thermal protection is enabled preventing the window from short drop reversing.
Window may be left slightly open.
Window switch open requests are ignored when Dog Mode is active to prevent pet escape.
Window switch open request occurs when Dog Mode is active
Window will not open from switch request