Alerts

Alerts

Signal Name Description Condition Impact
The Door Vehicle Controller (VCDOOR) self-test did not pass, as a condition affecting a load on the VCDOOR was detected during the self-test.
The VCDOOR undervoltage self-test does not succeed. If a stuck-on or stuck-off condition is present, specific information can be found in the undervoltage self-test stuck-on or stuck-off debugging alerts.
The vehicle may not allow drive or some loads may not turn on.
Window glass did not roll back up after closing the door.
Window motor thermal protection is enabled preventing the window from short drop reversing.
Window may be left slightly open.
Door presenter has stopped for unexpected reasons.
Door presenter experiences an unexpected stop.
Door presenter may require calibration or replacement.
Door Presenter is not calibrated
Door presenter lost calibration or calibration routine is unable to complete successfully
Door will not present from the exterior button making it hard to open the door
Presenter did not reach the soft stalling state within the allotted wait time.
Presenter does not reach the soft stalling state within the timeout period.
Door will not present, making it difficult to open.
Door latch release cam cannot find home position
Door latch actuator does not reset the release cam to the home position in the time allotted
Door may not be able to close
Door does not open when requested due to the latch not releasing when expected
Latch state transitions from opening to closed
Door will not open
Mirror stalled unexpectedly while folding or unfolding
If folding motor current exceeds 0.5A or decreases below 0.1A after 500ms from beginning of actuation. Or timeout from current state after 5 seconds.
Mirror might be halfway between folded and unfolded
A side-view mirror started a fold or unfold movement, but then stalled before finishing the movement. The mirror will attempt 1 retry to complete the movement.
Sets if the mirror folding motor current exceeds 0.5A at some point, but then decreases to below 0.1A between 200ms - 1750ms after the beginning of actuation. Also sets at the end of the retry actuation to capture/log additional data.
The mirror will stop for 400ms before attempting the retry. If the mirror unexpectedly stalls again during the retry, it may be left partially folded/unfolded.
Window glass did not short drop while opening the door.
Door Vehicle Controller (VCDOOR) is unable to roll down the window when opening the door.
Window glass is fully open. User may cause bright damage and experience difficulty closing the door if window is not lowered before closing.
Door Presenter has not learned or does not know where the body of the vehicle is
Door presenter lost the body position or the body find routine is unable to complete successfully
Door presenting will be slow from the exterior button
Window thermal protection mode is activated and user input was attempted, but blocked
Repeated window cycling in a short period of time
User commands for window open or all user commands are ignored (depending on which thermal protection mode is set) until window motor cools
Window encoder ticks not seen while the front window motor is being driven: This suggests something is disconnected, shorted, or the controller voltage supply for the encoders is < 9V
Window motor is being driven and no encoder feedback is seen within 500 ms
Window motor is possibly disconnected or shorted
Window speed is too fast or in the wrong direction.
Vehicle controller detects window speed is too fast or in the wrong direction.
Windows may lose calibration.
Unexpected voltage seen on non-continuous device outputs
Voltage is above 10V for 200ms on at least one of the device outputs while none of them are being driven
Electrical loads for mirror tilt up/down, mirror tilt left/right, mirror fold out/in, and mirror motor control may be unavailable.
Window pinch event detected
Window pinch condition detected, see alert payload for pinch reason
Window will not complete actuation and reverse
The vehicle controller has detected a condition affecting Inertial Measurement Unit (IMU) functionality, triggering the IMU recovery process.
The vehicle controller detects a condition affecting IMU functionality.
Vehicle functionality depending on the IMU may be limited or unavailable.
Window current is less than expected while the window is driven.
Measured window current is less than the expected threshold for a defined period of time. The window may be disconnected or shorted.
Window may not open or close as expected.
Window pinch detection has been overriden by holding the auto-up window switch.
The vehicle controller detects window pinch detection has been overriden by holding auto-up switch.
Window pinch detection is unavailable while the condition persists, as pinch detection is not enabled when overriden by holding the auto-up switch.
The door latch had to be rehomed because of an unexpected movement in the latch's release motor.
The latch is not performing a release but the home switch on the release actuator is deactivated.
Until this alert clears, the door latch may spontaneously release.