Alert Details

VCSEC_a453_passiveDisabled

Description

Drive has been attempted with no auth while a phone has reported passive authentication is disabled.

Condition

Drive has been attempted with no auth while a phone has reported passive authentication is disabled

Clear Condition

Drive is enabled

Potential Impact

User cannot drive car becuase they have disabled passive auth on their phone-key

Customer Facing Message 1

Phone key disabled on the mobile app

Customer Facing Message 2

Enable phone key or use remote start

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck