MyTeslaMate
VCSEC family

VCSEC_a260_prsntPhoneKeyDisconnected

Walk-Away lock unavailable

What does the VCSEC_a260_prsntPhoneKeyDisconnected alert mean?

The phone key has been disconnected from the vehicle.

What you'll see in your Tesla

  • Walk-Away lock unavailable
  • Phone key disconnected - lock manually

What triggers it

The phone key has been unexpectedly disconnected from the vehicle. This could be due to a user action involving their phone. For example: The user deactivates Bluetooth on their phone while using the Tesla mobile app, closes the Tesla mobile app while in use, or deletes their paired phone from the vehicle while in use.

When it clears

Phone key is reconnected or user leaves the vehicle.

Potential impact

Vehicle may not activate Walk-Away door lock feature.

Affected models

Cybertruck Model 3 2017-2023 Model 3 2024+ Model S 2021+ Model X 2021+ Model Y Model Y 2025+ Semitruck

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.