Alert Details

VCSEC_a260_prsntPhoneKeyDisconnected

Description

The phone key has been disconnected from the vehicle.

Condition

The phone key has been unexpectedly disconnected from the vehicle. This could be due to a user action involving their phone. For example: The user deactivates Bluetooth on their phone while using the Tesla mobile app, closes the Tesla mobile app while in use, or deletes their paired phone from the vehicle while in use.

Clear Condition

Phone key is reconnected or user leaves the vehicle.

Potential Impact

Vehicle may not activate Walk-Away door lock feature.

Customer Facing Message 1

Walk-Away lock unavailable

Customer Facing Message 2

Phone key disconnected - lock manually

Audiences

customer

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck