Alert Details

VCSEC_a200_centerEndpointLostComm

Description

The security controller did not receive event for more than 10 seconds from the center endpoint.

Condition

The security does not hear any response when requesting an event from an endpoint for more than 10 seconds.

Clear Condition

Any response from an endpoint is received.

Potential Impact

Phone key will not work.

Customer Facing Message 1

Use key card

Customer Facing Message 2

Reset VCSEC to restore functionality

Audiences

service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck