Alert Details

VCRIGHT_a525_LVBatterySWMisconfiguration

Description

The low voltage (LV) battery type detected on startup does not match the LV battery type reported by the vehicle gateway (GTW) configuration.

Condition

The LV battery type detected on startup does not match the LV battery type reported by the GTW configuration.

Clear Condition

The LV battery type detected on startup matches the LV battery type reported by the GTW configuration. This can happen if the controller is reset.

Potential Impact

LV battery performance may be limited. LV battery support for vehicle electrical systems may be limited or unavailable.

Customer Facing Message 1

Low voltage battery configuration error detected

Customer Facing Message 2

Schedule service to update vehicle configuration

Audiences

customer;service-fix

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+