Alert Details

VCRIGHT_a162_windowEncoderStallF

Description

Window encoder ticks not seen while the front window motor is being driven: This suggests something is disconnected, shorted, or the controller voltage supply for the encoders is < 9V.

Condition

Window motor is being driven and no encoder feedback is seen within 500 ms

Clear Condition

Window motor is successfully driven and encoder feedback is seen

Potential Impact

Window motor is possibly disconnected or shorted

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service-fix

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+