Alert Details

VCLEFT_a338_driveBlckdByMsmtch

Description

The vehicle has detected at least one electronic control unit (ECU) running a firmware (software) version that may not be compatible with the firmware installed on the rest of the vehicle. When this occurs, the vehicle controller blocks drive to make sure no vehicle functionality is limited or unavailable due to firmware. May occur after an unsuccessful or incomplete firmware update, and may be resolved through a successful firmware update.

Condition

The vehicle detects at least one ECU required for drive functionality running a different firmware version than expected.

Clear Condition

The vehicle no longer detects any ECU required for drive functionality running a different firmware version than expected.

Potential Impact

Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure no vehicle functionality required for driving is limited or unavailable due to firmware.

Customer Facing Message 1

Incompatible drive system software detected

Customer Facing Message 2

Schedule service - Unable to drive until updated

Audiences

customer;service-fix

Models

Cybertruck