Alert Details

VCFRONT_a528_LVBatteryCommsDiscnctd

Description

The low voltage (LV) battery is not communicating as expected, indicating a potential disconnection with the vehicle controller.

Condition

Electronic connector position assurance (ECPA) state is signal not available (SNA), or the intelligent battery sensor (IBS) is not functioning as expected and the low voltage battery management system (LVBMS) is not communicating (MIA).

Clear Condition

LV battery communication with vehicle controller is restored.

Potential Impact

Loss of low voltage (LV) battery communication with vehicle controller, so the vehicle electrical system may only be supported via the power conversion system (PCS).

Customer Facing Message 1

Low voltage battery disconnected

Customer Facing Message 2

Reconnect low voltage battery or schedule service

Audiences

customer;service-fix

Models

Model 3 2017-2023;Model 3 2024+;Model Y;Model Y 2025+