Alert Details

VCFRONT_a494_LVBatteryTempBlockingOTA

Description

The vehicle controller detects the low voltage (LV) battery is not within an acceptable temperature range to support vehicle electrical systems during an over-the-air (OTA) vehicle software update.

Condition

The vehicle controller detects the LV battery temperature dropping below -20 degrees Celsius for more than 5 consecutive seconds.

Clear Condition

The vehicle controller detects the LV battery temperature rising and remaining above -20 degrees Celsius for more than 60 consecutive seconds.

Potential Impact

As the vehicle relies on LV battery support while installing software packages, any attempted vehicle software update will be blocked to prevent loss of electrical power during the update sequence.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Model 3 2017-2023;Model 3 2024+;Model Y;Model Y 2025+