MyTeslaMate
UI family

UI_a045_ECallSystemCheckFailed

Emergency call is not operational

What does the UI_a045_ECallSystemCheckFailed alert mean?

The cellular modem detects the emergency call (eCall) self-test did not pass. During vehicle start-up and when the drive rail is turned ON, the emergency call (eCall) system will attempt 1 self-test with 3 retries. If the 3 retries are unsuccessful, the alert will set. Since the eCall self-tests are run on each ignition, the alert may appear and disappear depending on the result of the latest self tests.

What you'll see in your Tesla

  • Emergency call is not operational
  • System error may clear on next drive

What triggers it

The eCall self-test did not pass after the drive rail was turned ON.

When it clears

The eCall self-test passes the next time the drive rail is turned ON, and the condition(s) affecting the eCall functionality is resolved.

Potential impact

The eCall may not perform as designed.

Affected models

Cybertruck Model 3 2017-2023 Model 3 2024+ Model S 2021+ Model X 2021+ Model Y Model Y 2025+ Semitruck

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.